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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Steve Hanes

July 20, 2026

5  out of  5
rating by Steve Hanes
"Katherine was great, super helpful and super clear process."
We responded:
"Steve, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Laurie Stokes

July 17, 2026

5  out of  5
rating by Laurie Stokes
"Received excellent customer service and very knowledgeable, helpful information on choosing the best coverage needed."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Jersey City to know you had such a great experience with us. "
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Brianna Lopes

July 14, 2026

5  out of  5
rating by Brianna Lopes
"I recently was shopping around for a new homeowners insurance policy and am so happy the stars aligned and connected me with Lisandra. The process of buying a new home itself is stressful, but then to see how many options for insurance companies there were, and all the lingo, I had no idea what I was doing!

Lisandra was so patient, transparent, and walked me through the entire thing. I felt like I could ask her anything, and she never once made me feel rushed. She gave me all the time in the world to answer my questions.

The best service! I signed up right away, and my home has been protected ever since! Highly recommend!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Guy O'Donnell

July 13, 2026

5  out of  5
rating by Guy O'Donnell
"Kacey was extremely helpful. She was able to work with me to tailor my policy to match my needs. I’m extremely grateful for her help."
We responded:
"Wow, thank you for the 5-star review, Guy! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Sarout Omar

July 10, 2026

5  out of  5
rating by Sarout Omar
"I would love to say thank you to Lis for her amazing help during the whole process! Amazing service and advice !!"
We responded:
"Thank you for the amazing review, Sarout! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Monsur Ahmed

July 8, 2026

5  out of  5
rating by Monsur Ahmed
"Kacey was really helpful with processing and prompt action."
We responded:
"Thanks so much for the amazing review, Monsur! We really appreciate your support here in Jersey City . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Leo Gil

July 8, 2026

5  out of  5
rating by Leo Gil
"Muy buena atenciones"
We responded:
"Thank you so much for the 5-star rating, Leo! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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David Martin

July 1, 2026

5  out of  5
rating by David Martin
"Had to transfer from out of state, Lisandra was amazingly helpful and made it easy"
We responded:
"Thanks so much for the amazing review, David! We really appreciate your support here in Jersey City . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Dhruv Patel

July 1, 2026

5  out of  5
rating by Dhruv Patel
"Quick to respond, provide a quote, and process my renter’s insurance. Lisandra was very helpful and patient in answering my questions and fulfilling my requests quickly."
We responded:
"Wow, thank you for the 5-star review, Dhruv! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Harrison Precht

June 30, 2026

5  out of  5
rating by Harrison Precht
"Katherine Cirillo was great to work with! Very smooth experience."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Jordan Montero

June 28, 2026

5  out of  5
rating by Jordan Montero
"The most amazing and nice people. 10/10 service."
We responded:
"Thank you for taking the time to leave such a great review, Jordan. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Fidel Pina

June 28, 2026

4  out of  5
rating by Fidel Pina
"Very happy to have you guys as my agents to take care of my insurance needs"
We responded:
"Fidel, thank you for the 4-star rating! We are glad you had a positive experience overall with us here on State Farm Agent Kacey Padlo’s Team. If there is anything we can do to make it a full 5-stars, we would love to hear your thoughts. "
Profile photo of Enrique Yarsday Aldama

Enrique Yarsday Aldama

June 27, 2026

5  out of  5
rating by Enrique Yarsday Aldama
"Excelente atención…muy profesional y muy buen servicio…te lo explican todo al detalle…al final obtienes lo que necesitas…"
We responded:
"Enrique, thank you for your wonderful review of State Farm Agent Kacey Padlo’s Team!"
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Eric Rios

June 26, 2026

5  out of  5
rating by Eric Rios
"Katherine was incredibly professional, courteous, and accommodating. A complete pleasure to work with. Id wholeheartedly recommended her and the staff there."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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John Ericksen

June 26, 2026

5  out of  5
rating by John Ericksen
"Quick and easy! Well priced and comprehensive renters insurance. Kacey was great, very friendly and helpful!"
We responded:
"John, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Kacey Padlo’s Team!"
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Ricardo jaimez

June 26, 2026

5  out of  5
rating by Ricardo jaimez
"The team at this state farm was amazing I worked closest with Katherine and when I say she was very attentive and was very helpful she definitely went above and beyond when I was looking for better pricing and she saved me over 200 dollars that I was paying somewhere else highly recommend working with them"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Kacey Padlo’s Team. "
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JANCY

June 26, 2026

5  out of  5
rating by JANCY
"I had such an amazing time learning more about different coverages. Such an awesome team! They will make sure you know what you’re signing up for and why it’s important."
We responded:
"JANCY, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Kacey Padlo’s Team—we are always here to help!"
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Nasir sepulveda

June 26, 2026

5  out of  5
rating by Nasir sepulveda
"Lisandra was great"
We responded:
"Thank you so much for the 5-stars, Nasir! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Kacey Padlo’s Team anytime."
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Shivani Seedarnee

June 26, 2026

5  out of  5
rating by Shivani Seedarnee
"Lisandra is super helpful and goes above and beyond for her clients."
We responded:
"Thanks so much for the amazing review, Shivani! We really appreciate your support here in Jersey City . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Profile photo of Kamaria Gabourel

Kamaria Gabourel

June 25, 2026

5  out of  5
rating by Kamaria Gabourel
"Lisandra was by far one of the most kind & helpful individuals I’ve spoken to about my coverage"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Jersey City to know that you had such a wonderful experience with us here on State Farm Agent Kacey Padlo’s Team."
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Jamie Duffy

June 25, 2026

5  out of  5
rating by Jamie Duffy
"It was a pleasure working with Kacey and her team to get new policies in place after a complication with my last company. It's so great to talk to an actual person who can walk me through all of the steps to make sure I'm getting everything I need (and don't need)."
We responded:
"Thank you so much for the 5-stars, Jamie! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Kacey Padlo’s Team anytime."
Profile photo of Fabert Valencia

Fabert Valencia

June 24, 2026

5  out of  5
rating by Fabert Valencia
"Excellent service ..every question asked was answered"
We responded:
"Thanks so much for the amazing review, Fabert! We really appreciate your support here in Jersey City . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Profile photo of adrian sepulveda

adrian sepulveda

June 24, 2026

5  out of  5
rating by adrian sepulveda
"Lisandra was awesome, professional & provided excellent customer service. Team is very responsive and knowledgeable. I highly recommend. She's the best agent i ever dealt with in my life, she definitely deserves a raise for the care she takes with her clients"
We responded:
"Adrian, thank you for taking the time out of your day to leave us a review! We love hearing about how Lisandra provided a wonderful insurance experience for you. Our office loves being your good neighbor!
-Kacey Padlo"
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Angelica Peguero Reyes

June 24, 2026

5  out of  5
rating by Angelica Peguero Reyes
"Quiero agradecer a Manuel de State Farm por su excelente servicio y paciencia al ayudarme a entender la importancia del seguro de vida y cómo puede proteger a mi familia. Manuel fue una pieza clave en todo este proceso.

Gracias a su orientación, pude obtener un seguro de vida para mí y también para mis dos hijos, de 12 años y 7 meses. Manuel se tomó el tiempo de explicarme todo con mucha paciencia, incluso varias veces, hasta que me sentí completamente segura y entendí cada detalle.

Su profesionalismo, dedicación y amabilidad hicieron toda la diferencia. Definitivamente lo recomendaré a mi familia y amigos. ¡Gracias, Manuel, por tu gran ayuda!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Profile photo of Francene Rugendorf

Francene Rugendorf

June 23, 2026

5  out of  5
rating by Francene Rugendorf
"Excellent care and service. Extremely knowledgeable. Lovely people."
We responded:
"Thanks so much for the fantastic rating, Francene! We are so glad you had a positive experience with us here on State Farm Agent Kacey Padlo’s Team. If there is anything we can do for you in the future, just give us a shout! "