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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Desiree Curry

October 8, 2026

5  out of  5
rating by Desiree Curry
"Very responsive & always very kind!"
We responded:
"Thanks so much for the fantastic rating, Desiree! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Weieric Yang

October 7, 2026

5  out of  5
rating by Weieric Yang
"Katherine was great. Quick, professional, no nonsense."
We responded:
"Weieric, thank you for the amazing review! Our Jersey City insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Kacey Padlo, your State Farm Agent "
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Carmel Local

October 7, 2026

5  out of  5
rating by Carmel Local
"Katherine was absolutely wonderful to work with! She was extremely kind, helpful, and knowledgeable throughout the entire process. She made everything feel easy and seamless, and I truly appreciated how knowledgeable she was. I would definitely recommend her to anyone looking for an agent."
We responded:
"Carmel, thank you for the amazing review! Our Jersey City insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Kacey Padlo, your State Farm Agent "
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Michael J Schmutzer

October 6, 2026

5  out of  5
rating by Michael J Schmutzer
"Professional and personal"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Jersey City. "
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Bjorn Commers

September 25, 2026

5  out of  5
rating by Bjorn Commers
"Lisandra was so friendly and helpful getting the policy set up! Was very seamless."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Lori DelCollo

September 25, 2026

5  out of  5
rating by Lori DelCollo
"I called to get renters insurance for my daughter, who is moving from Florida to Jersey City, and I found their site on Google and was very satisfied with the outcome. Lisandra was very personable and professional and was able to provide me with a quote right away.I was very satisfied with their services."
We responded:
"Thank you for the 5-star review, Lori! We’re proud to serve the Jersey City community and truly appreciate your support. "
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Skylar Beaumont

September 24, 2026

5  out of  5
rating by Skylar Beaumont
"I relocated from Texas to NJ and they were super helpful with getting new renters insurance setup and my old auto policy transferred over. They were super quick about it as well which was really helpful because I was on a time-crunch with my new apartment. They were also super friendly and helpful."
We responded:
"Hi Skylar, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Kacey Padlo’s team.  Please reach out to us if any questions come up!  - Kacey Padlo’s Insurance Team "
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Deirdre Bozewski

September 23, 2026

5  out of  5
rating by Deirdre Bozewski
"Very knowledgeable and easy to work with!!"
We responded:
"Hi Deirdre, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Kacey Padlo’s team.  Please reach out to us if any questions come up!  - Kacey Padlo’s Insurance Team "
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Richard Herzfeld

September 21, 2026

5  out of  5
rating by Richard Herzfeld
"Lisandra was great, helpful, fast and responsive"
We responded:
"Hi Richard, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Kacey Padlo, Your State Farm Agent "
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Ryan Ceurvorst

September 16, 2026

5  out of  5
rating by Ryan Ceurvorst
"Lindsey at State Farm was amazing! She helped get all of my insurance policies transferred when I moved from Washington state to New Jersey. She was a joy to work with and helped me feel confident in my decision to stay with State Farm."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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ryan catania

September 4, 2026

5  out of  5
rating by ryan catania
"I recently was shopping around for a new homeowners insurance policy and was so happy with Kacey’s help. The process of buying a new home itself is stressful, but with Kacey’s help, it was easy to navigate!

She was so patient and helpful through throughout the process. She gave me all the time in the world to answer my questions and worked to get exactly the policy I needed."
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Jt Fabris

September 4, 2026

5  out of  5
rating by Jt Fabris
"Katherine Cirillo assisted me and my roomate with setting up renter’s insurance. She was a great help with laying out all our options and getting us the best deal that works for us. 10/10 would work with again!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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JDM Cashmere

August 31, 2026

5  out of  5
rating by JDM Cashmere
"LISANDRA WAS A GREAT HELP FOR MY LIFE INSURANCE MADE THE PROCESS EASY AND GUIDED ME STEP BY STEP AND SHES VERY GREAT COMMUNICATION THANK YOU KACEY PADLO STATE FARM!!!!"
We responded:
"JDM, thank you for the fantastic review! We’re always here to support you with your insurance needs in Jersey City. "
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Kevin

August 31, 2026

5  out of  5
rating by Kevin
"Lisandra was honestly amazing! She got me the best rate and made the entire process super easy. She also has such a funny and personable personality, so talking to her never felt comfy! Communication was always great, and she was quick to answer any questions I had I truly appreciate everything she did for me It was an absolute pleasure working with her. 10/10 would definitely recommend Liz"
We responded:
"Kevin, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Halden Ford

August 27, 2026

1  out of  5
rating by Halden Ford
"Started out great but when moved from NJ to NY, price would increase a lot. To be expected. When cancelled my auto & renters they said they would check with underwriter's about my umbrella & tell me a rate. They never did. But they kept charging me for my umbrella at a new rate. Post-it notes are very handy! They never verified that I met the requirements to maintain umbrella (liability limits) but kept charging. Now I've paid $80.81 for nothing. If I had made a claim on my umbrella, I'm sure they wouldn't have honored it. After paying thousands for years (with zero claims) you would think they would refund me this tiny amount since it was their error...but no. Friendly neighborhood agent, I think not. You might as well go to one of the big online companies.
(will gladly remove this post once they do the right thing)"
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Scott Hoffer

August 21, 2026

5  out of  5
rating by Scott Hoffer
"Lisandra is the best! Great communication and very helpful with building and setting up my new policies."
We responded:
"Hi Scott, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Jersey City.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Kacey Padlo "
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Jay Cohen

August 21, 2026

5  out of  5
rating by Jay Cohen
"Lisandra was direct easy tomwork with and very professional"
We responded:
"Thank you for the 5-star review, Jay! We’re proud to serve the Jersey City community and truly appreciate your support. "
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Allyssa Flanagan

August 19, 2026

5  out of  5
rating by Allyssa Flanagan
"Kacey was extremely helpful and prompt! Process was very quick and efficient. Would recommend to anyone!"
We responded:
"Thank you so much for your kind review, Allyssa!  If you need insurance assistance, we are just an email or call away! - Kacey Padlo, your State Farm Agent   "
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Danny D.

August 14, 2026

5  out of  5
rating by Danny D.
"Office did an excellent job helping me get new renters insurance"
We responded:
"Hi Danny, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Jersey City.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Kacey Padlo "
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Adrian Yew Erman

August 11, 2026

5  out of  5
rating by Adrian Yew Erman
"Had a great experience getting my renters insurance set up with Katherine. The whole process was quick and straightforward, and Katherine was very helpful in answering my questions. Really appreciate the friendly and efficient service. Highly recommended!"
We responded:
"Thank you so much for your kind review, Adrian!  If you need insurance assistance, we are just an email or call away! - Kacey Padlo, your State Farm Agent   "
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Keenan DeRaeve

August 6, 2026

5  out of  5
rating by Keenan DeRaeve
"Katherine was unbelievable with taking her time in preparing the quote while also ensuring timeliness for the conception of the renter's insurance before moving in on short notice. I would 100% recommend her to anyone that is renting an apartment or a house. Great employee!!!"
We responded:
"Keenan, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Jersey City. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Kacey Padlo and Team "
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Gary Leeming

August 5, 2026

5  out of  5
rating by Gary Leeming
"Katherine was very helpful in providing our motorcycle insurance and recommended thing's to see do in NYC"
We responded:
"Thanks so much for the fantastic rating, Gary! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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David Soto

August 4, 2026

5  out of  5
rating by David Soto
"Lisandra is one of the best representatives I’ve spoken to within State Farm. Very attentive and great at her job! 10/10 experience"
We responded:
"Thank you so much for your kind review, David!  If you need insurance assistance, we are just an email or call away! - Kacey Padlo, your State Farm Agent   "
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Fred FR (Fredfr)

July 31, 2026

5  out of  5
rating by Fred FR (Fredfr)
"Great service from Lindsay, friendly and efficient"
We responded:
"Fred, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Kacey Padlo and Team "
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Ryan Rhee

July 24, 2026

5  out of  5
rating by Ryan Rhee
"Both agents Lindsay and another guy were wonderful."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Kacey Padlo’s team. "