State Farm® Insurance Agent Kacey Padlo
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Raymond Straccione
September 26, 2024
5
out of
5
rating by Raymond Straccione
"Agent was very polite, honest, professional, and cared about my welfare"
We responded:
"Raymond, thank you for your kind words! I'm glad you enjoyed working with our office. If you ever need further assistance, don't hesitate to reach out. - Kacey Padlo"
Lisa Martinez
September 23, 2024
5
out of
5
rating by Lisa Martinez
"Exceptional Service from a Knowledgeable Representative! I recently had the pleasure of working with Lisandra Lopez who truly exceeded my expectations. From the moment we began our conversation, it was clear that I was in capable hands. Lisandra was not only extremely helpful but also remarkably articulate in explaining the details of my new policy. She took the time to break down complex terms and conditions into easily understandable language, which made the entire process feel much less daunting. What stood out the most was her patience and kindness. I had several questions, and instead of rushing through the answers, she took the time to ensure I fully understood each aspect of my coverage. Her willingness to address my concerns made me feel valued as a customer. Overall, I couldn't be happier with the service I received. Lisandra made what could have been a stressful experience into a smooth and informative one. I highly recommend her services to anyone in need of insurance assistance. Thank you for your outstanding support!"
We responded:
"Lisa, Thank you for your wonderful review! I'm so glad to hear that Lisandra provided you with exceptional service and made the process of understanding your new policy smooth and informative. Her patience and ability to explain complex terms clearly are truly valuable qualities, and I'm happy she made you feel valued as a customer. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help! - Kacey Padlo"
Wilber Rodas
September 13, 2024
5
out of
5
rating by Wilber Rodas
"Excelente servicio Nicol , amable y muy profesional en su trabajo, me ayudó muchísimo con mi poliza"
We responded:
"Wilber, gracias por compartir tu experiencia. Estoy muy contenta de saber que Nicol fue amable y profesional, y que te ayudó con tu póliza. Siempre estamos aquí para asistirte con cualquier necesidad futura. - Kacey Padlo"
Keisha Drake
September 6, 2024
5
out of
5
rating by Keisha Drake
"My experience was Awesome !! my agent Nicole was as sweet as they come ! She actually listens & helps with any concerns you may have with your policy . She is thoughtful and always gets the job done without question! You need help with getting car/rental insurance ask for Nicole . She is the real deal !!! She also knows great places to dine at 😃🥰"
We responded:
"Keisha, I'm glad you had an awesome experience with Nicole! It's wonderful to know she listened to your concerns and provided thoughtful assistance with your policy. We appreciate your recommendation and are always here to help with any future needs. - Kacey Padlo"
Madeline Unruh
September 4, 2024
5
out of
5
rating by Madeline Unruh
"Lisandra Lopez was extremely helpful setting me up with auto and renter’s insurance! I just moved to New Jersey and she answered all of my questions. Highly recommend!"
We responded:
"Madeline, thank you for your wonderful review! I'm glad Lisandra was able to assist you with your auto and renter’s insurance needs. Moving to a new state can be challenging, and it's great to know she answered all your questions. We appreciate your recommendation and are here for any future assistance you might need. - Kacey Padlo"
sapna sharma
August 28, 2024
5
out of
5
rating by sapna sharma
"She was amazing, and I can’t recommend her enough! Not only did she explain and simplify this daunting process of finding a good auto insurance policy, but she was efficient and fast to get my policy starting just in time. I feel so much safer driving my car knowing I’m in good hands 😀"
We responded:
"Thank you, Sapna, for your wonderful review. I'm glad we could simplify the process of finding a good auto insurance policy for you. It's great to know you feel safer driving your car now. If you have any future questions or need further assistance, feel free to reach out. - Kacey Padlo"
Gabriella Salinas
August 27, 2024
5
out of
5
rating by Gabriella Salinas
"Lisandra is amazing!! She took her time helping me find the best coverage, I couldn’t be happier with my experience. :)"
We responded:
"Gabriella, thank you for your kind words about Lisandra. I'm glad she could assist you in finding the best coverage. We're happy you had a positive experience with us. If you need any further assistance, feel free to reach out. -Kacey"
Nina Varela
August 27, 2024
5
out of
5
rating by Nina Varela
"Lisandra was fantastic in assisting us with our insurance needs. She was knowledgeable, patient, and went above and beyond to ensure we had the best coverage. Her professionalism and dedication made the process smooth and stress-free. Highly recommend her for anyone needing expert insurance assistance!"
We responded:
"Nina, thank you for your review! I'm glad Lisandra could assist you with your insurance needs. She is a great part of the team! Thanks for choosing us! - Kacey"
liliana kostova
August 20, 2024
5
out of
5
rating by liliana kostova
"Experienced, savvy, prompt, accommodating - an overall pleasure to work with Lissandra who went above and beyond for our family."
We responded:
"Liliana, thank you for your wonderful review. I'm glad to hear that Lissandra provided you with experienced, prompt, and accommodating service. We appreciate your kind words and are always here to assist with any future needs. -Kacey Padlo"
Daniel Rivera
August 9, 2024
5
out of
5
rating by Daniel Rivera
"Kayla was extremely professional she knew exactly what I needed and again thank you Kayla for your help I would definitely recommend her to everyone"
We responded:
"Hi Daniel! Thank you for the five-star rating for Kayla! She is a wonderful part of our team and we are happy to hear that she provided a great insurance experience for you. Thank you for choosing us to protect what matters most! - Kacey"
Chris Limbach
July 16, 2024
5
out of
5
rating by Chris Limbach
"Wow is definitely an understatement when dealing with my man Manuel! He went above and beyond working the best quote for me for the very first time. His professionalism and knowledge in this industry cannot be matched. I highly recommend you going with this gentleman. Thank you Manuel! I’ll definitely be coming back!"
We responded:
"Thank you for your review, Chris! I'm happy Manuel provided exceptional service. We're grateful for your recommendation and look forward to assisting you again in the future! - Kacey"
elgin forde
June 20, 2024
5
out of
5
rating by elgin forde
"Nicole is a very nice agent working with professional customer service skills.i love coming to state farm and being a client. im sure other will feel the same. glad I switched.♥️"
We responded:
"Thank you, Elgin, for your positive feedback! We are really glad to hear that you had a great experience with Nicole and our team! Your kind words mean a lot to us, and we're thrilled that you chose our office in your insurance journey! If you need anything additional, please feel free to contact us! We're excited to keep providing you with excellent service! - Kacey Padlo - State Farm Insurance Agent, Jersey City, NJ"
Maylin Green
May 31, 2024
5
out of
5
rating by Maylin Green
"Super satisfied with the service Lisandra Lopez provided. She was super helpful and patient when it came to quoting me for a policy. I asked her to follow up and she was exactly on time for when I needed her to call me, wastes no time. Thank you so much."
We responded:
"Maylin, we're thrilled to hear that Lisandra provided you with helpful and patient service while quoting your policy! We're pleased that she was prompt in following up with you. Thank you for your praise, and we're grateful for the opportunity to assist you! - Kacey Padlo - State Farm Insurance Agent, Jersey City, NJ"
Believein TheProcess
May 31, 2024
5
out of
5
rating by Believein TheProcess
"Lisandra gave excellent service of which I received They went above and beyond to help, and they gave me great advice on how to weigh my options. I highly suggest Lisandro anyone looking for excellent help and support. I'm grateful that you really improved my experience!"
We responded:
"I'm thrilled to hear that Lisandra provided you with excellent service and valuable advice to help weigh your options! We're grateful for the opportunity to enhance your experience and support you. We thank you for putting your trust in our team, and please feel free to reach out for any future insurance needs or questions! - Kacey Padlo - State Farm Insurance Agent, Jersey City, NJ"
Charlotte Sustersic
May 10, 2024
5
out of
5
rating by Charlotte Sustersic
"Hi. I spoke with Nichole to go over my policy. I was concerned about the increase and Nichole went over step by step what my coverage was and how I could save money. Thank you for a fine job! I appreciate the time you spent with me."
We responded:
"Charlotte, I'm thrilled to hear that Nichole provided you with a detailed explanation of your policy and helped you find ways to save money! We're pleased that you felt satisfied with our service and appreciate your positive feedback. If you have any more questions or need assistance in the future, feel free to reach out. Thank you for choosing our office! -Kacey"
Devi C
April 24, 2024
5
out of
5
rating by Devi C
"First time experience was first class thanks to Liz she explained everything in detailed and answered every questions I had. Thank you very much"
We responded:
"Thank you for sharing your feedback, Devi! I'm glad to hear that Liz provided you with a first-class experience and took the time to explain everything thoroughly. - Kacey Padlo - State Farm Insurance Agent, Jersey City, NJ"
Annelise Quinn
April 23, 2024
5
out of
5
rating by Annelise Quinn
"This office is amazing! They are always so responsive and helpful. I called the office today and spoke with Nicole. She explained my premium increase and immediately offered a couple of options for discounts that could help offset the increase. She was great to speak with and very helpful. Would highly highly recommend!"
We responded:
"Thank you for your kind words, Annelise! We strive to provide excellent service and are delighted to hear about your positive experience with Nicole. We appreciate your recommendation and look forward to assisting you further in the future. - Kacey Padlo - State Farm Insurance Agent, Jersey City, NJ"
JackWrath G
April 22, 2024
5
out of
5
rating by JackWrath G
"The agent Lisandra was extremely friendly and very helpful. She took the time to explain everything to me, I'm very pleased with her service! Excellent service!!!"
We responded:
"Thank you for your positive feedback, Jack! I'm delighted to hear that Lisandra was extremely friendly, very helpful, and took the time to explain everything to you. We aim to provide excellent service and are glad you had a great experience with us! - Kacey Padlo - State Farm Insurance Agent, Jersey City, NJ"
Shravan Chandramouleeswar
April 15, 2024
5
out of
5
rating by Shravan Chandramouleeswar
"Ask for Manuel Peguero. Very friendly, patient and takes care of things quickly."
We responded:
"Shravan, thank you for your recommendation and shoutout to Manuel! - Kacey Padlo - State Farm Insurance Agent, Jersey City, NJ"
Tiffany Sanita
April 10, 2024
5
out of
5
rating by Tiffany Sanita
"I love this place. I had an agent named Nicole. She was very patient with me and really helped me understand polices and the differences between them all. She has a keen eye for details and is very responsive. She made my experience less like a business transaction and more comfortable. There wasn’t any pressure as most insurance agents had. If you ever need insurance go to her and she’ll make you feel as if you’re talking to your best friend."
We responded:
"Tiffany, thank you so much for your kind words! I'm thrilled to hear that Nicole provided you with such exceptional service and made your experience with us comfortable and informative. Ensuring that our clients feel understood, informed, and at ease is always our goal, and it's fantastic to know that Nicole's patience, attention to detail, and responsiveness contributed to that for you. Creating a friendly and pressure-free environment is something we strive for, and I'm glad Nicole was able to make you feel like you were talking to your best friend. I'll be sure to pass along your appreciation to Nicole. If there's anything else we can assist you with or if you have any questions in the future, please don't hesitate to reach out. We're here to help in any way we can. Thank you for choosing us as your insurance provider! -Kacey Padlo - State Farm Insurance Agent"
Jay Gollamudi
March 25, 2024
5
out of
5
rating by Jay Gollamudi
"When I responded to Smart Money and my info to replace my current insurance with a more competitive insurance for my Auto and Home, Ms. Lisandra Lopez responded within few minutes. She paid a close attention to my needs and requirements. She is a very good listener, very professional and compassionate. very friendly and explained the products she sells for Ms. Kacey Padlo a registered agent for State Farm Agency. She provided a quote over phone and in writing to my email. She made all adjustments according to my requirements and adjusted the facts and figures. She worked with me diligently to my satisfaction. I was pleased with her friendly professionalism and agreed to go with State Farm. She emailed me all the papers. Gave me enough time to review and discuss with her. She was on phone with me and walked through the documents. Upon satisfactory agreement, I signed the documents electronically using docu sign. She followed up after the process. In fact my insurance will kick in tomorrow (tonight midnight). I expect continued excellent service from her and her colleagues at State Farm going forward. Assuming all the employees at Kacey Padlo agency of State Farm, I highly recommend Kacey Padlo and especially Lisandra Lopez. Ms. Kacey Padlo should recognize and reward Ms. Lisandra Lopez for her un-paralleled service."
We responded:
"Thank you so much for your insightful review, Jay! I'm grateful for the opportunity to assist you in finding a competitive insurance option for your Auto and Home Insurance. Lisandra's prompt response and attention to your needs exemplify our commitment to professionalism and customer care. It's heartening to hear that she provided thorough explanations and accommodated your requirements, ensuring a smooth transition to State Farm. We strive to maintain this level of service and look forward to serving you well in the future. Your recommendation and acknowledgment of Lisandra's exceptional service are greatly appreciated. Rest assured, we'll continue to provide excellent support and assistance as your insurance kicks in tomorrow. - Kacey Padlo - State Farm Insurance Agent, Jersey City, NJ"
kathryn quattrocchi
March 19, 2024
5
out of
5
rating by kathryn quattrocchi
"The customer service and attention to detail was absolutely impeccable!!! Highly recommend"
We responded:
"We are overjoyed by reviews like this, Kathryn! Thank you for sharing your experience with our office. We hope to continue serving your insurance needs for many years! - Kacey Padlo"
Suhey
March 15, 2024
5
out of
5
rating by Suhey
"Omg Nicole the best State Farm insurance agent I have spoke to she is very helpful and a good listener. She work around my budget and explain every little details. She makes me feel like I knew her for a long time. I didn’t feel that I was talking to an agent I felt like she was a friend. She’s kind if you want life insurance call her she’s the best"
We responded:
"Hi, Suhey! Thank you for the praise for Nicole! She is a vital part of the team and we value how much she cares about all our customers. Thank you for giving us the chance to help you with your life insurance policy. We value you for letting us be your good neighbor! - Kacey Padlo"
Donna Abbott
March 14, 2024
5
out of
5
rating by Donna Abbott
"I had such a great experience with State Farm agent Lasandra. I would recommend her to anyone looking to get quotes for car insurance. 1 out of 10, number 10 being the highest, she is a 10+."
We responded:
"Donna, thank you for the review! We are glad Lisandra was able to assist you with your auto insurance needs. She is a wonderful member of our team! Thank you for choosing us as your coverage provider! - Kacey Padlo"
Lawrence H
March 14, 2024
5
out of
5
rating by Lawrence H
"Excellent service! Lisandra was so personable and friendly and made the whole process obtaining auto insurance so much easier. I would highly recommend working with her!!!"
We responded:
"Thank you for the review, Lawrence! We are glad to hear that Lisandra was able to help you with your auto insurance policy. Your feedback is important to us and we value the chance to provide you with high-quality coverage. - Kacey Padlo"