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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ajinkya

May 21, 2026

5  out of  5
rating by Ajinkya
"Kacey was great"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Kacey Padlo’s Team. "
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Chris M

May 21, 2026

5  out of  5
rating by Chris M
"I had a great experience with my Katherine. She was friendly, helpful, and made everything easy to understand from start to finish. I was especially happy with the life insurance policy she helped me get, and I felt confident knowing she took the time to find the best option for me. Great customer service overall, and I would definitely recommend them to others."
We responded:
"We appreciate your review, Chris. We are so happy that you had such a wonderful experience with State Farm Agent Kacey Padlo’s Team here in Jersey City ! "
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Angelica Peguero Reyes

May 21, 2026

5  out of  5
rating by Angelica Peguero Reyes
"Quiero agradecer a Manuel de State Farm por su excelente servicio y paciencia al ayudarme a entender la importancia del seguro de vida y cómo puede proteger a mi familia. Manuel fue una pieza clave en todo este proceso. Gracias a su orientación, pude obtener un seguro de vida para mí y también para mis dos hijos, de 12 años y 7 meses. Manuel se tomó el tiempo de explicarme todo con mucha paciencia, incluso varias veces, hasta que me sentí completamente segura y entendí cada detalle. Su profesionalismo, dedicación y amabilidad hicieron toda la diferencia. Definitivamente lo recomendaré a mi familia y amigos. ¡Gracias, Manuel, por tu gran ayuda!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Courtney Wallace

May 21, 2026

5  out of  5
rating by Courtney Wallace
"I spoke with Manuel for a quote for my car, he was very detailed to the teeth, very professional, super patience with me making sure I understood very thing about the plan I was getting."
We responded:
"Thank you so much for the 5-stars, Courtney! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Ismet Ozdemirci

May 21, 2026

5  out of  5
rating by Ismet Ozdemirci
"Manuel was incredibly patient, knowledgeable, and professional. He answered all my questions and i never felt like was being rushed, truly a great experience!!"
We responded:
"Thanks so much for the amazing review, Ismet! We really appreciate your support here in Jersey City . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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oscar marte

May 21, 2026

5  out of  5
rating by oscar marte
"lisandra was extremely helpful getting me a great price on my car and renters insurance. I’ll be recommending everyone to her!"
We responded:
"oscar, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Gavin Duffy

May 20, 2026

5  out of  5
rating by Gavin Duffy
"I called Kacey’s office in a panic after receiving my renewal from my previous insurance company, and I’m so glad I did. A friend highly recommended Kacey’s office, and from the moment I spoke with Manuel, I felt taken care of. Manuel was incredibly patient, knowledgeable, and professional. He walked me through everything step by step and was able to save us a significant amount by bundling our auto and home insurance. He also took the time to discuss life insurance options to help protect my family and mortgage, something I hadn’t fully considered before. I truly appreciated how thorough and genuine he was throughout the entire process. It never felt pushy, just honest guidance and great customer service. I’m very grateful for Manuel’s help and highly recommend Kacey’s office to anyone looking for better coverage and a team that truly cares."
We responded:
"Thanks so much for the amazing review, Gavin! We really appreciate your support here in Jersey City . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Victor wiley

May 19, 2026

4  out of  5
rating by Victor wiley
"The staff are very polite, patient, and professional."
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Asel

May 19, 2026

5  out of  5
rating by Asel
"Katherine helped me get a great quote for my car insurance and was very thorough and patient throughout the entire process."
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Ryan Phillips

May 19, 2026

5  out of  5
rating by Ryan Phillips
"Katherine was incredibly helpful in getting me setup with a new car insurance policy! She made the process fast and easy and responded to my questions promptly."
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Diana Phillips

May 19, 2026

5  out of  5
rating by Diana Phillips
"Katherine was extremely helpful setting up my insurance in a new state! I especially appreciated her explanations and clarity."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Kacey Padlo’s Team! We deeply appreciate your kind words here in Jersey City . "
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Joshua Medway

May 18, 2026

5  out of  5
rating by Joshua Medway
"Katherine was clear and super easy! In a short and efficient phone call she was able to deliver me a quote for my homeowners insurance. Would recommend!"
We responded:
"Thank you so much for the 5-star rating, Joshua! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Sreeprakash Rangarajan

May 15, 2026

5  out of  5
rating by Sreeprakash Rangarajan
"Lindsay was very courteous and answered all my questions with patience and was professional in her approach. It was great to get a quote yesterday and get the policy signed up today. Thank you."
We responded:
"Thank you, Sreeprakash, for sharing your experience! I'm glad Lisandra provided you with courteous and professional service. It's wonderful to hear that everything went smoothly with your policy. If you have any more questions or need assistance, feel free to reach out! - Kacey"
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Zachary Kidd

May 14, 2026

5  out of  5
rating by Zachary Kidd
"I have had a great customer experience with Katherine - patient, informative, and caring."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Jersey City to know that you had such a wonderful experience with us here on State Farm Agent Kacey Padlo’s Team."
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Pro v Gladiator

May 13, 2026

5  out of  5
rating by Pro v Gladiator
"She was very nice and she made it very easy for me to get great coverage!"
We responded:
"We are grateful for your 5-star review, Pro! Thanks for taking a moment to share your positive rating of State Farm Agent Kacey Padlo’s Team here in Jersey City . "
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Michael iChanski

May 11, 2026

5  out of  5
rating by Michael iChanski
"BREAKING NEWS UPDATE: our home insurance was up & my old insurance broker got me a couple of outrageous new quotes so I tried our StateFarm Brokers & Katherine just literally saved us a great chunk out of our monthly payments. She not only cut our home insurance, she got us more coverage & as if that weren’t enough…the bundle & save was the icing on our cake! Honestly I always thought that was a BS marketing campaign but it’s so for reals people, so bundle & save asap!!! You’re welcome in advance!!!!! Lisandra just broke my 30+yrs of loyalty to GEICO today winning me over w/such thorough & personal support w/not just lowering my rate but also a quote on our new EV that I was almost about to cancel after my first quote w/GEiCO. Lisandra, you are definitely a keeper! Thnx so very much once again!!!!!"
We responded:
"Thank you, Michael, for sharing your experience! I'm delighted to hear that Lisandra provided such exceptional support and helped you with your insurance needs. We're grateful to have her on our team! If you need anything else, feel free to reach out. - Kacey"
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Kathryn Kim

May 11, 2026

5  out of  5
rating by Kathryn Kim
"Katherine was super helpful in guiding me through my first renters insurance"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Jersey City to know that you had such a wonderful experience with us here on State Farm Agent Kacey Padlo’s Team."
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Vegen Soopramanien

May 6, 2026

5  out of  5
rating by Vegen Soopramanien
"Katherine was super helpful in getting me set up on my condo policy and walked me through the whole step: excited to be with State Farm!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Kacey Padlo’s Team. "
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Ferdeny Chen

May 5, 2026

5  out of  5
rating by Ferdeny Chen
"Excellent customer service."
We responded:
"Thank you so much for the 5-stars, Ferdeny! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Taina Jaceinthe

May 4, 2026

5  out of  5
rating by Taina Jaceinthe
"I’ve had a great experience with this State Farm office. They’re always reliable, responsive, and ready to help whenever I have questions or need assistance. I never run into issues, and they always make the process smooth and stress-free. Highly recommend!"
We responded:
"Thanks so much for the fantastic rating, Taina! We are so glad you had a positive experience with us here on State Farm Agent Kacey Padlo’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Angela Jimenez

April 30, 2026

5  out of  5
rating by Angela Jimenez
"State Farm was a great experience and great customer service support with my auto insurance"
We responded:
"Angela, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Kacey Padlo’s Team is just a call or email away!"
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Birju Dhaduk

April 29, 2026

5  out of  5
rating by Birju Dhaduk
"Kacey was kind and able to get my renters insurance policy set up in only 10 minutes. Definitely appreciate how easy she made the process."
We responded:
"Thank you for the amazing review, Birju! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Salvatore Russo

April 24, 2026

5  out of  5
rating by Salvatore Russo
"Fast and efficient service, very friendly people."
We responded:
"Wow, thank you for the 5-star review, Salvatore! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Aleksey Ratushny

April 24, 2026

5  out of  5
rating by Aleksey Ratushny
"Katherine did everything efficiently, was very helpful, and friendly"
We responded:
"Aleksey, thank you for your wonderful review of State Farm Agent Kacey Padlo’s Team!"
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Catie Sack

April 22, 2026

5  out of  5
rating by Catie Sack
"We appreciate Katherine’s timely responses! She’s very helpful whenever we need assistance."
We responded:
"Thank you for the amazing review, Catie! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."