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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Roland Mallette

March 3, 2026

5  out of  5
rating by Roland Mallette
"Agent was well informed and gave me the information and help I needed thank you"
We responded:
"Roland, thank you for your wonderful review of State Farm Agent Kacey Padlo’s Team!"
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Carolyn Topp

February 24, 2026

5  out of  5
rating by Carolyn Topp
"Fantastic service -always We"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Kacey Padlo’s Team. "
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Erin Burgess

February 21, 2026

5  out of  5
rating by Erin Burgess
"Lindsay is the best.. not only was she very sweet and understanding, she helped get me into a life insurance plan that I could afford as well as educating me on the importance of having life insurance even if you have no kids and your single. She was very knowledgeable and she answered all my questions and then some. Thanks Lindsay and Kacey huge stress of my shoulders!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Kacey Padlo’s Team. "
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Cici steed

February 20, 2026

5  out of  5
rating by Cici steed
"I wanna give out a shout out to Lindsay she was a great help and I appreciate her advice and her help and she explained everything to me and I am thankful she's awesome"
We responded:
"Cici, thank you for your wonderful review of State Farm Agent Kacey Padlo’s Team!"
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Christie Miller

February 18, 2026

5  out of  5
rating by Christie Miller
"Very efficient and friendly, helpful service from Lisandra!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Kacey Padlo’s Team. "
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Allison Wilson

February 18, 2026

5  out of  5
rating by Allison Wilson
"I had a great experience working with my agent Lisandra. She was professional, patient, and took the time to clearly explain all my coverage options so I could make the best decision for my needs. The whole process was smooth and stress-free. I truly appreciate the excellent customer service and would highly recommend them to anyone looking for reliable and helpful insurance support!"
We responded:
"Thanks so much for the amazing review, Allison! We really appreciate your support here in Jersey City . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Michelle Aquino

February 17, 2026

5  out of  5
rating by Michelle Aquino
"Lisandra made getting insurance so easy! Super helpful, quick to respond, and explained everything clearly. Highly recommend!"
We responded:
"Michelle, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Kacey Padlo’s Team—we are always here to help!"
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Alex Kalos

February 17, 2026

5  out of  5
rating by Alex Kalos
"I had a really great experience speaking with Katherine - she was friendly, knowledgable, professional, and able to quickly provide me with a quote and put a policy in place in a very seamless and efficient manner. Really great customer service from this team!"
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Matt Easter

February 16, 2026

5  out of  5
rating by Matt Easter
"The agents at this State Farm were very friendly, provided a lot of information and comfort towards getting car insurance. I even came in on a holiday with tons of questions and they were polite and forthcoming. Extremely helpful!"
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DanBi Han

February 10, 2026

5  out of  5
rating by DanBi Han
"Lindsay was super helpful and made the entire process quick and easy!"
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Sophia Josephine

February 7, 2026

5  out of  5
rating by Sophia Josephine
"Super easy to get insurance, best quote by far and agent still wanted to help me get a better quote. I made a mistake with the Certificate and Lindsay was super quick to help me fix it and send me the updated version. So far so good!"
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Ariana Desai

February 5, 2026

5  out of  5
rating by Ariana Desai
"Lindsay was super helpful and accommodating!"
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Daniel Toussaint

January 28, 2026

5  out of  5
rating by Daniel Toussaint
"Katherine is the best ."
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Kyle Chynoweth

January 20, 2026

5  out of  5
rating by Kyle Chynoweth
"I needed a quick turnaround for a rental policy for a new lease starting in under 24hr Katherine was a huge help, knowledgeable about all the policies, and was able to run the quote and get my policy in place in ~15min. Even gave me some tips on other policies and things to consider transferring between states. Great experience overall - happy to be working with this team."
We responded:
"Hi Kyle! I am so happy that you had a great experience working with Katherine. We love to be as efficient and easy to work with as possible. We are so excited to have you as a customer. Please don't hesitate to reach out if you ever need anything else. Welcome to NJ! "
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Madison Mace

January 17, 2026

5  out of  5
rating by Madison Mace
"I spoke with Lindsay on the phone and she was incredibly kind, attentive, and helpful!"
We responded:
"Thank you so much for taking the time to share this, Madison! We’re so happy to hear Lindsay was kind, attentive, and helpful — that’s exactly the experience we strive to provide. We truly appreciate you trusting our office and are always here if you need anything!"
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Stephanie Morales

January 16, 2026

5  out of  5
rating by Stephanie Morales
"Lisandra was the best and so helpful with all my questions!"
We responded:
"Thank you so much, Stephanie! We’re so happy to hear that Lisandra was able to help answer all of your questions. She truly cares about making sure everything is clear and comfortable for our customers. We appreciate you taking the time to share your experience!"
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Jazmine Gordon

January 16, 2026

5  out of  5
rating by Jazmine Gordon
"Lisandra was amazing! She explained the policy in detail and made sure I understood all the terms. The best customer service experience I’ve had in awhile. Thank you Lisandra!"
We responded:
"Thank you, Jazmine! This means so much to us. Lisandra takes great pride in explaining coverage thoroughly and making sure nothing is overlooked. We’re grateful for the opportunity to help you and truly appreciate your kind words!"
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Queen Nabijah

January 15, 2026

5  out of  5
rating by Queen Nabijah
"Very professional, effective communicator and friendly Time conscious"
We responded:
"Thank you! We’re so happy to hear that you found our team professional, friendly, and respectful of your time. Clear communication and efficiency are very important to us, and we truly appreciate you sharing your experience!"
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Nivvi N

January 14, 2026

5  out of  5
rating by Nivvi N
"Lisandra Lopez is exceptional..!! I got the Auto and Homeowners Insurance policy. She provided outstanding service! She was very quick to respond, explained everything clearly, and helped me find better coverage at a lower price. Highly recommend—true professional who genuinely cares about clients! Thank you for the thoughtful follow-up calls and messages. It’s clear you genuinely care about your clients, not just closing the deal. That level of personal attention made all the difference. Thanks again! - Bhasker"
We responded:
"Thank you so much, Bhasker! We truly appreciate you taking the time to share this. Lisandra is an absolute rockstar and I’m so glad she was able to help you with both your auto and homeowners coverage and make the process smooth, clear, and worthwhile. We believe great service doesn’t stop at the sale — it’s about being there for you every step of the way, and your kind words really mean a lot to our entire team. Thank you for trusting us with something so important. We’re always here if you need anything! — Kacey & Team ❤️"
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Jorfilito Yaranon

January 10, 2026

5  out of  5
rating by Jorfilito Yaranon
"Catherine had been very helpful in assisting us in our application for a new policy. Her knowledge regarding the matter and everything else that relates to it was simply amazing, keeping us, my wife and I, at ease, and more focused on the matter. Her patience and being on point in answering our concerns kept our anxiety non-existent, allowing us to focus on the more important questions. She was very professional, concerned, and respectful in dealing with us. Her communication skill was top-notch."
We responded:
"Thank you so much for your thoughtful feedback! We’re really glad Katherine could make the application process smooth and stress-free for you and your wife. Her knowledge, patience, and clear communication are qualities we truly value. It means a lot to hear she helped keep you at ease and focused throughout. We appreciate you taking the time to share your experience! - Kacey Padlo"
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Allison Gaynor

January 9, 2026

5  out of  5
rating by Allison Gaynor
"Katherine was great! Very helpful and easy to get in contact with. She helped me settle my renters insurance while moving from one state to another."
We responded:
"Thank you for your kind words! We’re happy to hear Katherine made your renters insurance transition smooth and easy, especially during a busy time like moving between states. Being helpful and accessible is important to us, and we’re glad she was there for you. Wishing you all the best in your new home! - Kacey Padlo"
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Vivek Dewan

January 9, 2026

5  out of  5
rating by Vivek Dewan
"Manuel and Lindsey from State Farm insurance were incredibly helpful throughout the entire car insurance process. They took the time to explain everything clearly, answered all my questions patiently, and made the whole experience smooth and stress-free. Their professionalism and support truly made a difference. Highly recommend working with them!"
We responded:
"Thank you for sharing your experience! I’m so glad Manuel and Lindsay were able to guide you through the car insurance process and make it easy to understand. They truly care about helping people feel confident and supported. We really appreciate your recommendation and look forward to helping you anytime you need! - Kacey Padlo"
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Sarah

January 8, 2026

5  out of  5
rating by Sarah
"Katherine was super helpful and very flexible to communicate with. I really appreciate her time and effort in addressing all of my needs, and would recommend her to anyone :)"
We responded:
"Thank you so much for your wonderful feedback! We’re glad to hear that Katherine was helpful and flexible in meeting your needs. We truly appreciate your recommendation and look forward to continuing to support you! - Kacey Padlo"
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Sam Joyce

January 7, 2026

5  out of  5
rating by Sam Joyce
"Excellent service as always from Lindsay, talked me through my options clearly and was patient with my questions. Highly recommended!"
We responded:
"Thank you, Sam! I'm glad to hear that Lisandra was able to assist you effectively and make your transfer smooth and easy. We appreciate your feedback and are always here to help with any of your insurance needs. Feel free to reach out anytime! - Kacey Padlo"
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Marissa Mykietyn

January 7, 2026

5  out of  5
rating by Marissa Mykietyn
"Spoke with very friendly, knowledgeable, and efficient customer service people! Very quick to answer my questions and followed up on my policy."
We responded:
"Thank you for your kind words! We’re delighted to hear that our team provided friendly, knowledgeable, and efficient service. If you ever have more questions or need assistance, we’re always here to help! - Kacey Padlo"