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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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abdrhm

February 7, 2025

5  out of  5
rating by abdrhm
"nice costumer service, helpful."
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s fourre

February 3, 2025

5  out of  5
rating by s fourre
"Lisandra was very nice, and fantastic help. She got me the best rate. Would recommend!"
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Brendan O'Brien

February 3, 2025

5  out of  5
rating by Brendan O'Brien
"I had an excellent experience with Kacey’s team at State Farm. Katherine, who assisted me, was incredibly knowledgeable and made the entire process smooth and stress-free. She took the time to answer all my questions thoroughly and provided guidance tailored to my needs. The level of customer service I received was top-notch—friendly, professional, and efficient. I highly recommend this office for anyone looking for reliable insurance and outstanding support!"
We responded:
"Thank you, Brendan, for sharing your experience with our team! I'm happy to hear that Katherine was able to assist you so effectively and make the process smooth and stress-free. If you have any further questions or need assistance in the future, please don't hesitate to reach out. -Kacey"
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Veronica Motta

January 30, 2025

5  out of  5
rating by Veronica Motta
"I love how Nicole handles issues so quickly and kindly, I would never ask for a better agent, keep up the enthusiasm and passion for what you do Nicole. BLESS"
We responded:
"Thank you, Veronica! I'm so glad to hear about your positive experience with Nicole. Her quick and kind approach truly makes a difference. We appreciate your support and look forward to assisting you with any future needs. - Kacey "
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Jonae Davis

January 29, 2025

5  out of  5
rating by Jonae Davis
"Lisandra was amazing! A true benefactor to her team."
We responded:
"Thank you, Jonae! I'm happy to hear that Lisandra made such a positive impact. She truly is a valuable part of our team. If you have any questions or need further assistance, feel free to reach out to our office. -Kacey Padlo"
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JIAMING Z

January 28, 2025

5  out of  5
rating by JIAMING Z
"The team is incredibly friendly and always has a positive attitude when it comes to solving problems. They’re proactive, professional, and make the entire process stress-free. Highly recommend if you’re looking for an agency that genuinely cares about its customers."
We responded:
"Thank you, Jiaming, for your wonderful feedback! I'm happy to know that our team's friendly and proactive approach made your experience stress-free. We genuinely care about our customers and are here to assist with any future needs. Your recommendation means a lot to us! - Kacey Padlo"
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Stephen Laskin

January 27, 2025

5  out of  5
rating by Stephen Laskin
"Excellent service Kacey and Ailene make sure the customer is satisfied with any dealings"
We responded:
"Thank you, Stephen, for your wonderful feedback! I'm glad you enjoyed working with us! We're always here to assist you with any insurance needs or questions you may have. Looking forward to continuing to serve you! -Kacey"
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Kelsey Cirillo

January 27, 2025

5  out of  5
rating by Kelsey Cirillo
"Katherine was super helpful when discussing options for life insurance for me and my husband. She answered all questions and was prompt in her follow up."
We responded:
"Thank you, Kelsey, for sharing your experience! I'm happy to know that Katherine was able to assist you and your husband with your insurance options. Her dedication to providing thorough answers and timely follow-ups is truly valued. If you have any more questions or need further assistance, feel free to reach out to our office. - Kacey Padlo"
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Suhail Wahlenberg

January 23, 2025

5  out of  5
rating by Suhail Wahlenberg
"Had super easy experience with Lisandra renewing my policy. She’s such a sweetheart."
We responded:
"Thank you, Suhail, for the great rating! - Kacey Padlo"
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Josh Bisso

January 21, 2025

5  out of  5
rating by Josh Bisso
"Lisandra was super nice and got everything I needed fast and went above and beyond to help me get the best plan."
We responded:
"Thank you, Josh! I'm glad Lisandra was able to assist you quickly and go the extra mile to find the best plan for you. We appreciate your feedback and are here for any future needs or questions you might have. Feel free to reach out anytime! -Kacey"
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Lisa Martinez

January 20, 2025

5  out of  5
rating by Lisa Martinez
"I recently had the pleasure of working with Nicole at Kacey Padlo’s State Farm office, and I can’t say enough about how amazing she was during a challenging time. She helped me navigate the entire process of finalizing a claim with such professionalism and care. Her communication was clear, timely, and always reassuring, which made an otherwise stressful experience feel manageable. Not only did she ensure the claim was handled efficiently, but she also went above and beyond by seamlessly assisting me with transitioning to a new vehicle on the policy. Nicole's attention to detail and genuine dedication to customer service truly stood out. It’s rare to find someone so committed to making things easier for their clients. Thank you, Nicole, and the entire team at Kacey’s office for turning a difficult situation into a smooth and positive experience. Highly recommend!"
We responded:
"Lisa, Thank you for your wonderful review! I'm so glad to hear that Lisandra provided you with exceptional service and made the process of understanding your new policy smooth and informative. Her patience and ability to explain complex terms clearly are truly valuable qualities, and I'm happy she made you feel valued as a customer. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help! - Kacey Padlo"
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Gennesie Zuniga

January 17, 2025

5  out of  5
rating by Gennesie Zuniga
"Katherine was great! Super helpful and such a sweet personality!"
We responded:
"Thank you, Gennesie, for your wonderful feedback! I'm delighted to know that Katherine was able to assist you with her helpful and sweet personality. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help! - Kacey"
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Nick Lentini

January 15, 2025

5  out of  5
rating by Nick Lentini
"Kacey’s team (Lisandra) followed up to my questions quickly and made the process easy!"
We responded:
"Thank you, Nick, for sharing your experience! I'm glad Lisandra and the team were able to assist you promptly and make everything smooth. Thanks for choosing us! - Kacey"
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Dina Ciambrone

January 14, 2025

5  out of  5
rating by Dina Ciambrone
"Manuel went above and beyond to answer all of my questions and guided me through the process."
We responded:
"Thank you, Dina, for your review! Manuel is a great part of our team! We are always here to help with any questions or needs you may have. Feel free to reach out anytime! -Kacey"
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Sam Sing

January 13, 2025

5  out of  5
rating by Sam Sing
"Was such a great help one of a kind very special person ( Nicole Penate )"
We responded:
"Thank you, Sam, for your wonderful feedback! I'm happy to hear that Nicole made such a positive impact on your experience. She's truly a special part of our team. If you have any more questions or need assistance, feel free to reach out to our office. We're here to help! - Kacey Padlo"
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Katlyn Martin

January 10, 2025

5  out of  5
rating by Katlyn Martin
"While I was not eligible for homeowners insurance, Katherine Cirillo was extremely helpful in assisting me quickly to see if I was eligible."
We responded:
"Thank you, Katlyn, for your feedback! I'm glad Katherine was able to assist you efficiently. If you have any other questions or need further assistance, feel free to reach out to our office. We're here to help! - Kacey Padlo"
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Mark Johns

January 8, 2025

5  out of  5
rating by Mark Johns
"Liz was so extremely helpful and patient explaining everything to me- the entire process took less than 10 minutes, pricing was reasonable, and I feel so much better knowing I have her as a representative. Thank you Liz !!!"
We responded:
"Thank you, Mark, for sharing your experience! I'm happy to know that Liz was able to assist you efficiently and make the process smooth. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help! -Kacey"
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Jael Castellanos

January 6, 2025

5  out of  5
rating by Jael Castellanos
"I had an amazing talk with Nicole extremely helpful and knowledgeable. I do recommend it 100%."
We responded:
"Thank you, Jael, for your feedback! I'm so happy Nicole was extremely helpful and knowledgeable during your conversation. Your recommendation means a lot to us. If you ever have more questions or need assistance, feel free to reach out! -Kacey"
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M Williams

January 6, 2025

5  out of  5
rating by M Williams
"Thank you to Nicole for helping us with our renters insurance and recommending us an agent in AZ. Always a pleasure to stay with State Farm."
We responded:
"Thank you for your kind words! I'm happy Nicole was able to assist you with your renters insurance and connect you with an agent in Arizona. It's wonderful to know you enjoy staying with State Farm. If you ever need further assistance, feel free to reach out to our office. We're here to help! -Kacey Padlo"
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Dan Hastings

January 6, 2025

5  out of  5
rating by Dan Hastings
"Kacy Padlo was exceptional: competent, knowledgeable, and very good with questions. And a great personality too!"
We responded:
"Thank you, Dan, for your feedback! I'm glad you enjoyed working with our office. It's always a pleasure to assist with any questions and make the experience enjoyable. If you need any further assistance, feel free to reach out! -Kacey Padlo"
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Tylamarie G

January 3, 2025

5  out of  5
rating by Tylamarie G
"Now I don’t normally leave reviews but this I had to make an exception. I was very pleased with the customer service this office offered. I want to especially point out Nicole who assisted me. This woman won’t give up on you. From her amazing character to her dedicated professionalism, I was astounded. The world needs more kind hearted social workers like the people in this office. I highly recommend!"
We responded:
"Thank you so much, Tylamarie, for taking the time to share your experience! I'm delighted to know that you were satisfied with the customer service provided by our office. Nicole's dedication and professionalism truly shine, and we're grateful to have her on our team. Your recommendation means a lot to us. If you ever need assistance in the future, please don't hesitate to reach out! - Kacey Padlo"
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santa perez

January 3, 2025

5  out of  5
rating by santa perez
"Ailene Penate was super helpful and patient! Any questions I had she answered them to her full and best ability. She listened to my situation and knew where to direct me! overall 10/10!"
We responded:
"Thank you, Santa, for sharing your experience! I'm happy to hear that Ailene was able to assist you effectively and provide the guidance you needed. We appreciate your feedback and are here for any future questions or assistance you may need. "
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Sage Gray

January 3, 2025

5  out of  5
rating by Sage Gray
"OUTSTANDING CUSTOMER SERVICE & Coziest Statefarm in town So I stopped by the office today and the staff made me feel welcome when I walked through the door. Katherine took care of me and I learned so much about life insurance. She and the rest of the staff are very welcoming, and the energy in this statefarm is unmatched, l’d recommend this location to friends and family."
We responded:
"Thank you, Sage, for your wonderful feedback! I'm delighted to know that Katherine and the team made you feel welcome and provided valuable insights about life insurance. Your recommendation means a lot to us. If you ever have more questions or need assistance, we're here to help! - Kacey Padlo"
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Rebhi Miltaha

December 19, 2024

5  out of  5
rating by Rebhi Miltaha
"I came into the office today and right from the start Nicole was very welcoming and professional. She explained everything so well and thoroughly like no other insurance company had ever done before and most of all she gave me all the discounts possible and beat both my current quote prices. She also made me a very delicious coffee. This has been the best experience I’ve had. The attention to detail and customer service is 10/10. If you ever need a quote or have any insurance question be sure to ask for Nicole. She is the best!"
We responded:
"Thank you, Rebhi, for sharing your wonderful experience with us! I'm delighted to hear that Nicole provided such a welcoming and professional service. It's fantastic that she was able to explain everything thoroughly and offer you great discounts. I'm also glad you enjoyed the coffee! Your recommendation means a lot, and we're here for any future insurance needs or questions you may have. - Kacey"
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Andrea Juarez

December 19, 2024

5  out of  5
rating by Andrea Juarez
"lizandra me atendió muy amable"
We responded:
"¡Gracias, Andrea! Me alegra saber que Lizandra te brindó un servicio tan amable. Si tienes más preguntas o necesitas ayuda, no dudes en contactarnos. ¡Estamos aquí para ayudarte! - Kacey"